Global Capability Centers (GCC)

Global Capability Centers (GCCs) drive innovation, digital transformation, and operational excellence for global firms. Successful leaders need expertise in strategy, technology, process optimization, stakeholder management, and cross-cultural leadership.

At Search-X, we specialize in hiring top leaders and industry-specific roles. In Global Capability Centers (GCCs), key management roles span various functional towers, and we have deep expertise in both leadership and specialized hiring.

Top Leadership Roles in Consumer Products and Service:

1. Chief Executive Officer (CEO) / Managing Director (MD) – Leads overall strategy, operations, and growth of the GCC.

2. Chief Operating Officer (COO) – Oversees global processes, operational efficiency, and service delivery.

3. Chief Technology Officer (CTO) / Head of Digital Transformation – Drives tech innovation, automation, and digital strategy.

4. Chief Financial Officer (CFO) / Head of Finance & Compliance – Manages financial strategy, cost optimization, and governance.

5. Chief Human Resources Officer (CHRO) / Head of Talent & Culture – Leads talent strategy, workforce planning, and employee experience.

6. Chief Data Officer (CDO) / Head of Analytics & AI – Oversees data governance, business intelligence, and AI-driven insights.

7. Head of Global Business Services (GBS) / Shared Services – Manages finance, HR, IT, and procurement service delivery.

8. Head of Risk & Compliance – Ensures regulatory adherence, cybersecurity, and operational risk management.

9. Head of Customer Experience & Operations – Focuses on client satisfaction, service excellence, and process optimization.

10. Head of Innovation & Strategy – Drives new initiatives, digital transformation, and strategic growth.

Specialist Leadership roles in Global Capability Centers (GCCs):

1. Finance Controller – Manages financial planning, reporting, and compliance.

2. FP&A (Financial Planning & Analysis) Manager – Oversees budgeting, forecasting, and financial modeling.

3. Risk & Compliance Manager – Ensures adherence to financial regulations and audits.

4. Enterprise Applications Manager – Oversees ERP, CRM, and enterprise software systems

5. IT Service Delivery Manager – Oversees IT support, incident management, and service levels.

6. Cybersecurity Manager – Leads security protocols, threat mitigation, and compliance (SOC2, ISO27001).

7. Vendor Governance & Contract Manager – Ensures third-party risk management and SLA adherence.

8. Category Manager – Specializes in procurement for IT, facilities, or professional services.

9. HR Business Partner (HRBP) – Aligns workforce planning with business strategy.

10. Learning & Development (L&D) Manager – Designs training programs and leadership development.